Privacy Policy
Last updated: 6/29/2026
1. Information We Collect
We collect information you provide directly to us when you request a quote, schedule services, or contact us. This may include your name, phone number, email address, property address, and project details.
2. How We Use Your Information
We use the information we collect to:
- Provide quotes and estimates
- Schedule and perform excavation services
- Process payments through our Jobber system
- Communicate with you about your project
- Send service reminders and updates
3. Information Sharing
We do not sell, rent, or share your personal information with third parties except as necessary to provide our services (e.g., payment processing through Jobber) or as required by law.
4. Payment Information
Payment information is processed securely through Jobber's payment system. We do not store credit card or bank account information on our servers.
5. Photos and Documentation
We photograph projects before, during, and after completion for documentation purposes. These photos may be used for quality control, customer records, and marketing purposes (with identifying information removed).
6. Google Business Profile Reviews
We may request that satisfied customers leave reviews on our Google Business Profile. These reviews are governed by Google's terms of service and privacy policy.
7. Data Security
We implement appropriate security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
8. Your Rights
You have the right to request access to, correction of, or deletion of your personal information. Contact us using the information below to make such requests.
9. Contact Us
If you have questions about this Privacy Policy, please contact us:
River Valley Excavation
Phone: (740) 629-7020
Email: info@digrivervalley.com